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1. Delivery of the product


Orders will be delivered by a specialized transport company. undertakes to deliver the product in perfect condition to the address indicated by the Customer in the order form, which in any case must be within the stipulated territory (Spanish State). In order to optimize the delivery, we thank the Customer to indicate an address in which the order can be delivered within the usual working hours. will not be responsible for errors in delivery when the delivery address entered by the customer in the order form is incorrect or incomplete.


If at the time of delivery the customer is absent, the carrier will contact the customer's contact number to agree and coordinate a new delivery.

2. Delivery Term


The fixed delivery time is 1 to 2 working days from the formalization of the order. These terms are average, and therefore an estimate. Therefore, it is possible that they vary due to logistical reasons or force majeure. In cases of delays in deliveries, will inform its customers when it becomes aware of them.


Each delivery is considered made from the moment in which the transport company makes the product available to the customer, which materializes through the control system used by the transport company.


In the case of delays in the delivery of orders attributable to, the customer may cancel the order in accordance with the procedure described in point 5 Return. Cases in which the order has been made available to the customer by the transport company within the agreed time frame or could not be delivered for reasons attributable to the customer will not be considered delays in delivery.

3. Tracking of Delivery


In the same email in which the Customer is informed that the product has left the workshop, the customer service number of the transport company responsible for the delivery is provided, so that, in the event of that any incident arises during the delivery, the customer can contact to resolve it.

4. Diligence in delivery


The Customer will have to check the good condition of the package before the carrier who, on behalf of, delivers the requested product, indicating on the delivery note any anomalies that could be detected in the packaging. If, subsequently, once the product has been reviewed, the Customer detects any incident such as signs of having been opened or any damage caused by the shipment, the Customer undertakes to communicate this to via e-mail (albert@bogeriaglutenfree. com) in the shortest possible time and up to a maximum of 48 hours from delivery. A detailed description of the incident will be included and will be accompanied by photos.


5. Return


The products purchased at may be returned and refunded as long as there is an anomaly that justifies it (see point 4). It must be communicated by email to within a maximum period of 48 hours from the time of delivery and once the reason for the return has been accepted and the return authorized in writing, fulfilling the rest of the conditions established in this section, the return will be accepted and refunded.


Blessed Folly will only accept returns that meet the following requirements:


  • The shipment must be returned in  the same original box. Therefore, the client will be responsible for any damage, loss or theft suffered when the return is not made in its original boxes

  • Returns will not be accepted if the security seal of the packaging has been opened, the original labeling has been altered or the products have been tampered with.

  • A copy of the delivery note must be included in the package, where the returned products and the reason for the return are also marked. (Including the return authorization email)

6. Refunds


The return of the products will result in a refund equal to the cost of the returned products minus the shipping costs.


Only in the event that the delivered product is defective or incorrect, will also reimburse the customer for the corresponding shipping costs.


All other costs derived from the return of the order will be borne by the Customer.


Beneida Bogeria will manage the refund order under the same system that was used for the payment within 72 hours from the arrival and acceptance of the returned order. The application of the refund to the client's account or card will depend on the card and the issuing entity.

7. Limitation of responsibility for delivery


Beneida Bogeria  is exempt from all types of responsibility in the following cases: will act with the utmost diligence to make each order available to the company in charge of transport. However, it is not responsible for damages resulting from a malfunction of the transport, especially for causes such as strikes, traffic jams, and in general, any other circumstance specific to the sector, which result in delays, losses or theft of merchandise . will not be held responsible for minor or major damages that an order may suffer, total loss or theft, once the delivery has been made.


Technical errors that, due to fortuitous or other causes, prevent the normal operation of the service via the Internet. Lack of availability of the place for reasons of maintenance or others, which prevents the service from being available.


8. Payment methods

Payment will be made by credit or debit card.

Minimum order: €20

Where do we ship?

Throughout the State except the Canary Islands, the Balearic Islands, Ceuta and Melilla.

Transport is carried out by a state transport company.

Shipping costs per peso:

From 0 to 2 kg. €8

From 2 to 5 Kg. €10

From 5 to 10 Kg. €12

From 10 to 20 Kg. €17

* From €100 the cost is FREE.


When will the order arrive?

Purchases made will be delivered between 24 and 48 hours after the purchase has been closed with payment.

What time will the order arrive?

Between 9 am and 7 pm on the expected day of delivery.

Can I make a return?

Yes, always following the return conditions in point 5 of the shipping conditions.

What do I have to do if the order does not arrive correctly?

Follow the instructions described in point 5 of the shipping conditions.

For any query you can contact us by e-mail:

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